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How can we help?

Guides, live status and a team that answers in Bangla — day, night and on Eid.

Frequently asked questions

Still unsure? Our team replies within minutes.

Shared, WordPress, business and reseller accounts are provisioned automatically within 60 seconds of a successful payment — you get the cPanel login by email and SMS immediately. VPS servers deploy in about 2 minutes. Bank transfers activate after our team confirms the deposit, usually within 2 working hours.

Yes. bKash, Nagad and Rocket are supported directly, plus cards and internet banking through SSLCommerz. Every payment produces a VAT invoice you can download from your dashboard. There is no extra charge for using a mobile wallet.

BTCL requires proof of a Bangladeshi identity or business: a copy of your trade licence (for companies) or NID (for individuals), plus a letterhead application. Upload these during checkout and we handle the BTCL submission for you. .bd domains are registered for a minimum of two years.

Yes — free migration is included on every annual plan. Open a ticket with your current cPanel login (or a full backup) and our team moves the files, databases and email accounts, then tests everything before switching DNS. Typical downtime is zero because we migrate first and repoint afterwards.

LiteSpeed Enterprise is a web server that replaces Apache. With its built-in LSCache module a WordPress page can be served from cache in a few milliseconds instead of being rebuilt by PHP on every request. In practice most sites we migrate load 2–5× faster with no code changes.

Shared, WordPress, business and reseller hosting come with a 30-day money-back guarantee — no questions asked. Domain registrations, SSL certificates, licences and website design work are non-refundable because they are paid to third parties or delivered as labour. VPS plans carry a 7-day guarantee.

We run nodes in Dhaka for the lowest latency to Bangladeshi visitors, and in Singapore for customers with regional or international audiences. You pick the location at checkout, and we can move you between them later at no cost.

Any time, from the dashboard, with prorated billing — you only pay the difference for the remaining term. Upgrades between shared plans are instant. Moving from shared hosting to a VPS involves a short migration our team performs for you, usually within a few hours.

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